I just sent this to some local hotel people, but I think this is important to all hoteliers:

Some articles should be sent around to your internal management team.

It is funny though… finance and tech employees do have this problem. But hotels are so different… and anyone that is at the position we are at (hotel management/operators), we ground it out for years working harder than most humans will ever imagine.

Managing Facebook Generation:

https://www.economist.com/opinion/PrinterFriendly.cfm?story_id=12853955

Gen Y go to work:

https://www.economist.com/business/displaystory.cfm?story_id=12863573&fsrc=rss

This is interesting…. Managing Feedback Junkies:

https://www.economist.com/business/displayStory.cfm?story_id=12863565&source=hptextfeature

talking about the below site:

https://www.rypple.com/index.shtml

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