In short, “Napa Valley” is being hidden by Tripadvisor, and almost all searches end up in Napa, the city.  This means 30 hotels are being listed, when there’s 65 options throughout the Valley, and the Continue Reading…

So we know there’s “Hacker-Fares” on Kayak. Not too big a deal, considering that airlines are a commodity, and they don’t care if you book one way, round trip, etc.  They’ve got their game, and you can Continue Reading…

Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can.  So with that out of the way, there’s 2 things I am worried Continue Reading…

A very talented architect sent this article to a group of us, and it just zeroed in on my passions in hospitality… a conscious design that makes hospitality more about wellness and healing.  Biophilic Continue Reading…