Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can. So with that out of the way, there’s 2 things I am worried and confused about, and I hate being alone on an island,…
This was from a friend’s house in Sayulita, Mexico. Balance is important. This is a story to consider as you ramp up and scale and churn and all that modern business terminology. Find your balance. I removed social apps, so there’s that. =) An American businessman was at the pier of a small coastal…
A very talented architect sent this article to a group of us, and it just zeroed in on my passions in hospitality… a conscious design that makes hospitality more about wellness and healing. Biophilic design is about understanding our deep and profoundly ancient, and important, connection with nature. We engineered it out of our lives,…
I am tired of influencers, and I am tired of technological vulnerabilities. Neither will go away. =) This goes way beyond needing cyber-insurance, I think. The modern vulnerabilities of cloud PMS is something I’ve opined on…. I am not sure exposing yourself to that downtime, remote random updates, or being inaccessible, not to mention the…
I was just talking to my favorite hotel technology company. I’ve worked with them for almost a decade, and I appreciate them. They aren’t snake oil, they don’t assume they know the business better than hotel people, and they are changing the game. I won’t name them, but feel free to ask. They’re basically indispensable,…
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