Fri 23 Jan 2009
Trip Advisor Management Responses inconsistencies…
Posted by Michael Hraba under Hospitality Marketing
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While I have endless philosophical questions for Trip Advisor hanging and waiting and looking to be answered by their tireless hotel relations team, I note something that is perturbing.
I am writing a slough of management responses for hotels, and note that my consistent, patterned behaviour of responding, and including my email, has just been bounced at the door.
After writing something along the lines of 20-30 replies, the submission team has rejected my responses for having an email.
These sort of jagged inconcistensies are going to be problematic long run.
However, they are REALLY F*?!*#$ annoying when you are simply trying to do your job.
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