Hraba Hospitality Consulting

I am thinking of moving from my HTC Touch Pro to a PALM Pre. I, of course, started considering an iphone for the first time, but after a little research I am BAFFLED… completely and totally baffled. If the stuff below has been fixed, updated, upgraded…. fine. But is the below true? Because that is madness.  I need a phone for business.  Period.

IPHONE PEOPLE… please clear up my misinformation below. (more…)

Has this really happened? Have we found ourselves in the position to have a guest blogger? Oh my have we. I wouldn’t normally do this, but 1) I am always insecure about the pertinence and efficacy of my posts and would love a very, VERY smart man to bolster them, and 2) Property level employees — no matter how thoughtful, philosophical, and skilled — rarely have time to sit down and blog. Therefore, I would love the opportunity to represent some of the finer, more polished minds that are still doing the prop level grind.

So.. I present one Theo McKinney, The Concierge & Guest Service Specialist at Hotel Carlton, a Joie De Vivre property in San Francisco. In the past couple months, working on the previously mentioned “Hotels that Help” (and more to come) charity. In our conversations, Theo had offered some of the most intelligent, passionate, and competent conversation about hotel management and operations. I fear it is a conversation I stray from too (more…)