Hraba Hospitality Consulting

As some of you were made aware in my interview of Shana from Tourism Queensland, I am chatting with some of the EyeForTravel speakers for the upcoming Travel Distribution Summit North America in Chicago this October 2010. The interviews are not only meant to be insight into the world of social media, mobile, and modern technology’s impact on the ever-changing landscape of the hospitality and travel business – but a dialog to help one another answer questions, as well as help get new ones asked.  These interviews aren’t necessarily light reading – these are the people at the top of our profession taking the rare chance to go in depth into some very heady and complex issues.

EyeForTravel has long been the go to source for travel news, events, and analysis, and are experts at bringing some of the most intelligent and thoughtful minds, as well as conversation, into the overall discussion of hospitality & travel. Hopefully, this conversation between Susan and I will add to that pool of information.  In fact, I don’t see how it cannot because if there is one true, legitimate and *bona-fide* professional who can use the word “guru” without sounding like a spammy internet marketer…. it’s going to be Susan Black.

Of course, many of you know Susan, of Black & Wright.  She is tireless, relevant, and, if you have been following the world of travel news and discussion, a name that is, and should be, hard to miss.  Her twitter account, @SusanTravels aggregates some of the best information in the industry, all the while working with clients on long and short term projects, planning and attending conferences, keeping up to date on current events, managing a hectic but rewarding professional and personal life…. as well as even taking time out for the likes of me.

That’s unbelievable, and it’s quite the honor to have her time and bend her ear. Our interview was incredibly casual, friendly, and meandering, while still focused on the issue at hand – What in the heck is going on with travel, tech, social media, and our industry! Susan had a lot to say… now it’s up to all of you to listen!  If you aren’t sure who she is, the picture, after the jump, should remind you! (more…)