Hraba Hospitality Consulting

The rest that is cut off (hey I am a hotel guy, not a HTML guy) says “($42/month), would you?”  You can take the survey yourself right here: TripAdvisor Survey for Owners.

I will let the pic speak for itself.  I know it’s just a survey, but I assume some (more…)

Remember being a young buck in the industry?  Remember when they didn’t have solitaire, or even windows based PMS?  Standing at the desk in an empty lobby gazing into nowhere, or on the overnight sneaking away from the desk to create a makeshift sandwich from the walk in?  Remember thinking you always did more work than managers?  I consider myself a pretty nice guy; amicable, easy, and good at communicating with almost everyone.  But there was a manager or two… I would find myself muttering things under my breath.  Bad things.

But as a manager, my ears became bionic.  I think they would *actually* curve towards the direction of the whispers or furtive eyes having a (more…)

I just sent this to some local hotel people, but I think this is important to all hoteliers:

Some articles should be sent around to your internal management team.

It is funny though… finance and tech employees do have this problem. But hotels are so different… and anyone that is at the position we are at (hotel management/operators), we ground it out for years working harder than most humans will ever imagine.

Managing Facebook Generation:

http://www.economist.com/opinion/PrinterFriendly.cfm?story_id=12853955

Gen Y go to work:

http://www.economist.com/business/displaystory.cfm?story_id=12863573&fsrc=rss

This is interesting…. Managing Feedback Junkies:

http://www.economist.com/business/displayStory.cfm?story_id=12863565&source=hptextfeature

talking about the below site:

http://www.rypple.com/index.shtml