Caps and non quotes are my words: 1) They seek value from Luxury – http://www.4hoteliers.com/features/article/8443 Millennials are more likely to stay at a luxury hotel if it’s near public transportation. Millennial Continue Reading…

In 6 seconds, I think Mr. Brian Pau has demonstrated the inevitable 2nd bubble coming down the pike. The amount of absolute nonsense that has been sold and perpetuated without any quantification is Continue Reading…

I was just tasked with compiling some industry thoughts about technology vs service. They’re important enough to copy and paste here… I believe. =) Technology commodifies hospitality like the airlines… Continue Reading…

“Staycation” search is up 10% YoY because the word didn’t exist until 3rd quarter 2008. http://www.google.com/trends/explore#q=staycation For obvious reasons, marketers misrepresent these numbers. Continue Reading…