Once again, I get carried away with a response to a blog post. I am sure this counts as real business right? Newsweek’s Budget Travel has a great article about TripAdvisor trying to deal with the long coming revelation that many of their users and reviews are not legitimate. This is, frankly, a huge blow to the site, and should pose a happy problem in it’s early adolescence as they deal with all the changes that come along with growing into adulthood. Frankly, I am thrilled that this may provoke User Generated Content sites to seek the same verification model other sites have.
These conversations about archaic forms of communication will fall to the wayside during the tremendous fervour for hotels’ future comm abilities, where we will have to adopt a more pro-active and less wary view of technology, so the hospitality industry can be carried forward by technology and the advent of 2.0 – at the intersection of commerce and the community that is selling your brand.
Someone had asked what systems of PMS are out there… and where you start. Frankly, researching, engaging, and dealing with the endless sales negotiations is daunting, and tiring. I still don’t get
[Ed Note: as of 2015 most links are dead, other than the 1st one] You know, I really admire Tom Sargent [Immediately jump to Perspectives article in Contract Design Magazine *HERE*]. I have known a
“The point system creates perverse incentives to design around the checklist rather than to build the greenest building possible.”
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