A very talented architect sent this article to a group of us, and it just zeroed in on my passions in hospitality… a conscious design that makes hospitality more about wellness and healing.  Biophilic Continue Reading…

I am tired of influencers, and I am tired of technological vulnerabilities. Neither will go away. =)  This goes way beyond needing cyber-insurance, I think.  The modern vulnerabilities of cloud PMS Continue Reading…

I was just talking to my favorite hotel technology company. I’ve worked with them for almost a decade, and I appreciate them. They aren’t snake oil, they don’t assume they know the business better than Continue Reading…

This is basically verbatim copy/paste from a Nextdoor question, and my answer, to a local looking for advice. Remember years ago when we were cautious of anyone using the word “guru” or “ninja”, etc? Well… Continue Reading…