Hotel Tonight is a bit like that http://hackertable.com that I use…. I might not be able to eat at the precise restaurant I want, at the precise time, at the last minute…. but I can find of the best Continue Reading…

Someone explain this. ¬†Someone else compile your data. ¬†What is all the “Year of Mobile” nonsense for the last 10 years if the data doesn’t suggest it’s that big a deal? Is it that marketers can’t tell Continue Reading…

I was just tasked with compiling some industry thoughts about technology vs service. They’re important enough to copy and paste here… I believe. =) Technology commodifies hospitality like the airlines… Continue Reading…