I had compiled this for our marketing plan. The data is a few months old, but still relevant. I’m sharing it, because our industry should probably lay off the stereotypes, and misunderstandings, of what is soon going to be the largest market for business. This Millennial Traveler data is vital to informing us about our…

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So we know there’s “Hacker-Fares” on Kayak. Not too big a deal, considering that airlines are a commodity, and they don’t care if you book one way, round trip, etc.  They’ve got their game, and you can play by it, or fly another airline.  Kayak realized that, and created a service for users that further…

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Remember… I’m not a blogger, a marketer, or a web guy. I am a hotel ops guy, and I’m just trying to produce content at my leisure, as best I can.  So with that out of the way, there’s 2 things I am worried and confused about, and I hate being alone on an island,…

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I am tired of influencers, and I am tired of technological vulnerabilities. Neither will go away. =)  This goes way beyond needing cyber-insurance, I think.  The modern vulnerabilities of cloud PMS is something I’ve opined on…. I am not sure exposing yourself to that downtime, remote random updates, or being inaccessible, not to mention the…

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Hotel Tonight is a bit like that https://hackertable.com that I use…. I might not be able to eat at the precise restaurant I want, at the precise time, at the last minute…. but I can find of the best