A light hearted chuckle for all of you. Many of you know I started in F&B, and it spanned much of my early career. The trends for F&B, and already difficult business, are brilliantly highlighted
Hotels, arguably, are among the most sensitive organizations in the world when it comes to respecting all levels of it’s guest’s / patron’s privacy. It’s not our responsibility, however, to be blamed for the growing pains involved with the greatest shift in human communication’s history. Unfortunately, until we resolve these issues…. everyone will grimly fantasize about being important enough to be stalked. It’s not that I am that cynical, it’s just that I know we may not be *that* interesting.
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