I am incredibly curious about Virtual Reality and how it will relate to, and impact, our industry of travel. Here’s where I am at, right now, and you can see why I am so interested! So up here at the top, the TL;DR is what real-world travel “games” or software have you seen in VR?  Google Earth…

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So we know there’s “Hacker-Fares” on Kayak. Not too big a deal, considering that airlines are a commodity, and they don’t care if you book one way, round trip, etc.  They’ve got their game, and you can play by it, or fly another airline.  Kayak realized that, and created a service for users that further…

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I was just tasked with compiling some industry thoughts about technology vs service. They’re important enough to copy and paste here… I believe. =) Technology commodifies hospitality like the airlines…

Remember, I am a hotel guy, not a blogger. I am not putting in cute pics just to break up the blog and do the best practice stuff.  This wall of text is about helping you. It’s your text to ingest or